Refund Policy

By making a reservation with Host, Guest must accept and agree to the relevant cancellation and no show policy of that Host, and to any other additional terms and conditions of the Host that may apply to your reservation during your stay, including for services rendered and/or products offered by the Host. Host’s general cancellation and no show policy may be referred on the Host’s website or on the accommodation listing page, also during the reservation procedure and in the confirmation email.

Please check the property details thoroughly prior to making your reservation. Some Hosts may require a down payment as an advance or full payment, please check the refund policy with the Host before making the reservation. Note that certain Host may have special offers, otherwise general bookings are not eligible for cancellation, reschedule or to do any other changes.

Guest shall not be entitled to any refund for any wrong payments of invalid transactions, unless the Host refund policy allowed doing so. Host may have provisions for the refund policy, if the cancellation is made 3 days prior to the actual date of stay. The amount to be refunded to the guest will be deducted of the total price of booking by 25 per cent, and not the actual price originally paid. Such refund process is the responsibility of the Host’s. Note that such refund process may take many working days/weeks to reflect in your bank account or credit card statements, due to the process involved. We will not be responsible for any such delays either by the Host or with respect to Host’s bank process.

Guest may be able to review and reschedule or cancel the reservation, which if stated in part of their reservation confirmation email. You may refer the same and revert to the host and follow the instructions therein.

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